The Small Business

Cyber Security Guy

Welcome to the blog and podcast, where we share brutally honest views, sharp opinions, and lived experience from four decades in the technology trenches. Whether you're here to read or tune in, expect no corporate fluff and no pulled punches.

Everything here is personal. These are my and the team’s thoughts, not those of our employers, clients, or any poor soul professionally tied to me. If you’re offended, take it up with me, not them.

What you’ll get here (and on the podcast):

  • Straight-talking advice for small businesses that want to stay secure

  • Honest takes on cybersecurity trends, IT malpractice, and vendor nonsense

  • The occasional rant — and yes, the occasional expletive

  • War stories from the frontlines (names changed to protect the spectacularly guilty)

I've been doing this for over 40 years. I’ve seen genius, idiocy, and everything in between. Some of it makes headlines, and most of it should.

This blog and the podcast is where we unpack it all. Pull up a chair.

PodCast, Opinion & Analysis Noel Bradford PodCast, Opinion & Analysis Noel Bradford

Weekend Reflection - Efficiency Theatre and the Tyranny of the Measurable

Why do smart people keep making the same catastrophic mistake? Cut security spending, congratulate themselves on efficiency, watch everything fall apart, spend vastly more recovering. It's not ignorance. It's psychology. Measurable costs are visible, politically defensible, easy to justify cutting. Invisible value is theoretical until it disappears. CFOs get promoted for cutting £50,000 from budgets. Nobody gets promoted for preventing breaches that don't happen. This asymmetry creates systematic bias toward destroying things that actually matter. Weekend reflection on why efficiency theatre keeps winning despite catastrophic costs.

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PodCast, Case Studies Noel Bradford PodCast, Case Studies Noel Bradford

UK Case Study - The Manchester Marketing Agency That Cut Training and Lost Everything

Manchester marketing agency, 28 staff, £2.4M revenue. CFO proposed cutting security training: "£12,000 annually for slides nobody watches." Board agreed. Six months later, junior account manager clicked phishing link in fake client brief. No training meant she didn't recognise warning signs. Credentials stolen, ransomware deployed, three weeks offline. Recovery costs: £190,000. ICO investigation: inadequate training documented.

They saved £12,000 and spent £190,000 learning what training actually prevented. This is a real case, anonymized details, taught me never to treat training as optional expense. Names changed. Mistakes real. Costs actual.

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PodCast, Practical Guides Noel Bradford PodCast, Practical Guides Noel Bradford

Practical Guide - Evaluating Security Cost Cuts Without Destroying Your Business (Copy)

Stop cutting security costs based on gut feel and budget pressure. Start using actual frameworks that calculate downside risk. This practical guide walks you through evaluating any security spending decision: What's the notional function versus actual value? What's the cost of being wrong? What's the expected cost multiplied by probability? What invisible value disappears when you cut this? Includes checklists, decision trees, and real cost calculations for training, MFA, insurance, IT staff, and vendor relationships. Because the British Library's £7 million lesson shouldn't need to be learned individually by every UK business.

They saved £12,000 and spent £190,000 learning what training actually prevented. This is a real case, anonymized details, taught me never to treat training as optional expense. Names changed. Mistakes real. Costs actual.

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Threat Intelligence Mauven MacLeod Threat Intelligence Mauven MacLeod

The British Library's £7 Million MFA Decision

The British Library decided not to implement MFA on administrator accounts. Their reasoning: "practicality, cost and impact on ongoing programmes." That decision cost them £7 million in recovery, 600GB of staff data dumped on the dark web, and over a year of service disruption. This is Mauven's Take on one of the clearest examples of the doorman fallacy in UK history. When cost-cutting decisions focus narrowly on immediate expense whilst ignoring catastrophic downside risk, you get exactly this result. And before you say "but we're not a major institution," remember: the attack vector works identically on your systems.

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PodCast, Cyber Security for Small Businesses Noel Bradford PodCast, Cyber Security for Small Businesses Noel Bradford

The Doorman Fallacy - Complete Framework for UK Businesses

I've watched businesses make the same catastrophic mistake for 40 years. They look at security costs through a narrow efficiency lens, define roles by their obvious function, cut them to save money, and completely miss the invisible value. Until it's gone. Then they spend 10 times more fixing what they broke. The doorman fallacy explains every stupid IT decision I've ever seen: training cuts that cost millions in breaches, MFA removal that gifts credentials to attackers, insurance cancellation that leaves businesses exposed, IT staff replacement that destroys institutional knowledge. Stop optimising for obvious functions. Start understanding actual value.

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PodCast Noel Bradford PodCast Noel Bradford

The Doorman Fallacy - Podcast Episode Launch

What's the most expensive cost-saving decision you can make? Firing your hotel doorman and replacing him with an automatic door. Saves you £35,000 a year in salary, costs you £200,000 in lost revenue because your hotel just became ordinary. This isn't about hotels. It's about every IT budget cut I've seen in the last 40 years. New episode drops today: The Doorman Fallacy, or How to Accidentally Destroy Your Business Whilst Congratulating Yourself on Efficiency Gains. Featuring examples that will make you uncomfortably aware of past decisions.

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Industry Analysis Noel Bradford Industry Analysis Noel Bradford

When a $48 Billion Giant Falls to Basic Password Bollocks: The Ingram Micro Disaster That Should Terrify Every UK Business

A $48 billion global technology giant just got destroyed by criminals who exploited a basic firewall misconfiguration. Ingram Micro, the backbone of every MSP and reseller on the planet, is bleeding £136 million daily because someone forgot to tick a checkbox properly.

SafePay ransomware walked through their VPN like it was an open door, bringing down the entire global IT supply chain. If you're an MSP depending on single vendors, you're about to learn the brutal cost of trusting other people's cybersecurity competence. This disaster should terrify every business owner.

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Industry Analysis Noel Bradford Industry Analysis Noel Bradford

The Meat Rots While the Firewalls Fail: How a Hack Took Out the Backbone of UK Chilled Logistics

A ransomware attack just crippled one of the UK’s key cold chain hauliers, leaving thousands of pounds’ worth of meat to rot before it ever reached supermarket shelves. Peter Green Chilled, who proudly promote their “bespoke IT systems,” couldn’t even keep order processing online. The result?

Spoiled stock, supply chain chaos, and radio silence from a company with £25 million in turnover and not a single cybersecurity certification.

This isn’t just an embarrassing IT failure. It’s a wake-up call. If you're still treating cybersecurity like a nice-to-have instead of a must-do, pull up a chair. Because you're not just vulnerable. You're on the menu.

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Technology Risks Noel Bradford Technology Risks Noel Bradford

Root Canal or Rootkit? Why Your Dentist’s PC Might Be More Dangerous Than the Drill

It’s 2025. You’re in a sterile, brightly lit dental surgery — and there it is. A screen glowing with the unmistakable Windows 7 login. The same OS that went end-of-life in 2020. What the actual hell? That PC isn't just a relic — it’s a walking GDPR violation and a ransomware welcome mat.

If your dentist is still running patient records on Windows 7 or even XP, you’re not just risking plaque you’re risking identity theft. Please for the love of all things secure STOP THIS NOW. Before a root canal becomes the least painful part of your visit.

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⚠️ Full Disclaimer

This is my personal blog. The views, opinions, and content shared here are mine and mine alone. They do not reflect or represent the views, beliefs, or policies of:

  • My employer

  • Any current or past clients, suppliers, or partners

  • Any other organisation I’m affiliated with in any capacity

Nothing here should be taken as formal advice — legal, technical, financial, or otherwise. If you’re making decisions for your business, always seek professional advice tailored to your situation.

Where I mention products, services, or companies, that’s based purely on my own experience and opinions — I’m not being paid to promote anything. If that ever changes, I’ll make it clear.

In short: This is my personal space to share my personal views. No one else is responsible for what’s written here — so if you have a problem with something, take it up with me, not my employer.